Akea AI Suite · proprietary software

Intelligence we built for ourselves.

The Akea AI Suite is proprietary software, designed, developed and owned by Akea HMS and used only inside Akea. It reads every night audit, keeps the books, pays the bills, schedules the teams and answers questions in plain English, on the web and on the phone.

Concierge on the home screen: ask about your hotels in plain English, with the day’s schedule beside it.
Concierge on the home screen: ask about your hotels in plain English, with the day’s schedule beside it.

Proprietary

Built by us. Owned by us.

Not licensed and not sold. The Akea AI Suite is our own platform, and every Akea hotel runs on it.

Designed and owned by Akea

Every module was built by our team for the way we run hotels. We own the code, so we decide what it does next.

AI at the core

AI reads night audits, invoices and statements, flags what looks wrong, and answers questions about your own numbers in plain English.

Improved every week

When a general manager or a housekeeper asks for something, we build it into the software and every hotel gets it, with no vendor roadmap to wait on.

Inside the software

Real screens from the Akea AI Suite.

  • FinanceHotel books, bills and banking in one ledger
  • Invoice AIVendor invoices read, coded and routed
  • Night auditDaily reports pulled and checked automatically
  • ReportingMonthly hotel reports generated, not assembled
Finance, organised as four jobs: buy and pay, check the money, see results, close the month.
Month closed · all hotels reconciled
Work orders reported from the phone app move across the board from new to done.
Housekeeping and work ordersRooms, maintenance and inspections, tracked to done.
The weekly schedule by department, published to every employee’s phone.
Schedules, time clock and payrollEvery shift planned, clocked and paid correctly.

Modules

One system for the whole hotel.

Night audit and daily reports

Each night’s reports arrive by email, by a one-click printer on the front-desk PC, or by scan. Akea reads them, checks the totals, files them to the right hotel and flags anything missing or late.

  • Morning snapshot email for every hotel
  • Report deadlines and quiet-hotel alerts
  • Folio checks on adjustments, refunds and tax-exempt stays

Revenue and performance

Occupancy, ADR and RevPAR against last year and budget, for one hotel or the whole portfolio, with on-the-books pickup and pace so you see the month coming.

  • Hotel and portfolio overviews
  • Pickup and pace from nightly forecasts
  • Market index against the competitive set

Finance and accounting

A full general ledger built on the uniform system of accounts for hotels. The daily income journal posts itself from each hotel’s transaction codes, and financial statements are always current.

  • Daily income journal with red / ready / posted status
  • Budgets, P&L and balance sheet by hotel
  • Sync to your accounting system

Bills and invoice AI

Forward an invoice and Akea reads it: vendor, hotel, amounts and line items. It codes the expense, routes it for approval within each person’s limit and pays it by bank transfer or printed check.

  • Approval limits by role
  • Credit memos and chargebacks
  • Checks print without bank numbers on file

Banking and reconciliation

Live bank feeds or any statement file. Deposits are matched to the night’s expected cash and card totals, with each hotel’s own tolerance and card fees, so reconciliation is mostly done before anyone looks.

  • Bank feeds and statement imports
  • Automatic deposit matching
  • Daily reconciliation status

Housekeeping and operations

Room assignments, daily tasks with before-and-after photos, and problems reported straight from the phone. Minutes-per-room (MPR) tracking shows labour against occupancy every day.

  • Room boards and task lists
  • Report a problem from the phone
  • MPR by hotel and by housekeeper

Time clock and payroll

Schedules by department, clock-in by phone or a tablet PIN at the hotel, overtime rules that follow state law, and timesheets approved and exported for payroll.

  • Department schedules
  • Phone and PIN time clock
  • Timesheet approval and payroll export

Concierge AI

Ask a question the way you’d ask your controller: “How did Fort Worth do last weekend?” Concierge answers from your own data, and only the data your role is allowed to see.

  • Plain-English questions on live numbers
  • Morning email brief with reply drafts
  • Respects every permission

Calendar and meetings

Calendars, meetings and video calls sit beside the work they’re about, so a deadline, an inspection or an owner call is one click from the numbers behind it.

  • Calendar sync
  • Video meetings in a click
  • Reminders tied to real deadlines

Compliance and documents

Permits, licences and insurance with expiry alerts at 90, 60, 30 and 7 days, and a private document vault with share links that expire, need a password and can be limited to a set number of opens.

  • Expiry alerts
  • Document vault
  • Secure share links

Owners and capital

An owner suite with each investor’s hotels, documents and distributions, a one-click lender package, and construction budgets and draws tracked from the same books.

  • Owner and investor portal
  • Lender package in one click
  • Construction budgets and draws

Phone app

Staff see their schedule, clock in and finish their tasks. Managers approve, get alerts and check the night’s numbers from anywhere, on iPhone and Android.

  • Today, schedule and tasks
  • Approvals and alerts
  • iPhone and Android

Security

Built for the people who sign the checks.

Only what your role allows

People see the modules their role permits, at the hotels they’re assigned to. The database itself enforces it on every row.

Two-step sign-in

Sensitive roles must use a second sign-in step, and every money decision follows approval limits.

Less sensitive data

Akea keeps only the last four digits of tax IDs and bank accounts, and never stores guest names or card numbers from folios.